Common questions about rental property management.

Yes. Rental property management service is provided by a Licensed Rental Property Manager affiliated with EasyRent Real Estate Services Ltd. Rental management work is handled through the brokerage structure and trust account process.

The current service area includes Vancouver, Downtown Vancouver, North Vancouver, Burnaby, Richmond, New Westminster, Port Moody, Coquitlam, and Surrey. Surrey, including White Rock, has a different management fee.

We accept unfurnished whole condo or apartment, unfurnished whole townhouse, unfurnished whole house, and unfurnished whole laneway house. We do not manage basement suites, furnished rentals, split-level houses, multi-unit properties, or room rentals.

Yes. The property must be well maintained and professionally cleaned before it is placed on the rental market.

A property manager helps with pricing, advertising, showings, tenant screening, lease documents, move-in inspection, rent collection, maintenance coordination, notices, and ongoing tenant communication.

Tenant placement includes market evaluation, advertising, property photos and video, showing coordination, tenant application review, background and credit checks, lease preparation, deposit collection, and a move-in inspection report.

There is no placement fee until a tenant has been successfully placed. The leasing fee and GST are charged after the tenancy is secured according to the service terms.

No. Tenant selection must follow fair housing and human rights requirements. Screening focuses on lawful rental criteria such as application information, credit, references, income suitability, and rental history.

Yes. Tenants placed through our process are expected to carry tenant insurance.

We prepare a tenancy agreement with rental terms and additional clauses used to protect the owner, including clauses addressing liquidated damages and additional occupants where applicable.

Rent is collected through a pre-authorized debit method when management service is active. Rental funds are processed through the brokerage trust account workflow before owner disbursement.

Owner disbursement timing depends on brokerage processing, rent receipt, and any deductions such as management fees, repair invoices, tax withholding, or agreed charges.

Ongoing management includes rent collection, tenant communication, repair coordination, inspections, notices, strata coordination, utility bill coordination, monthly and annual statements, and move-in or move-out handling.

Routine inspections may be completed up to two times per year with photo reports. Move-in and move-out inspections are also part of the management process.

Owner access must follow tenancy rules and proper notice requirements. If you need to visit the property, coordinate with the Property Manager first so the tenant is handled properly.

The situation is reviewed under the tenancy agreement and applicable tenancy rules. The Property Manager coordinates communication, documentation, notices, deposit handling, and next steps where appropriate.

The Property Manager coordinates repair requests, communicates with tenants, arranges vendors when needed, follows up on timing, and reports the situation to the owner.

Yes. The Property Management Agreement is a minimum one-year contract. Tenant leasing service only is an exclusive six-month contract.

Cancellation fees depend on the service type, whether a tenant has been placed, timing, and whether the property is vacant, tenanted, sold, or in tenant turnover. The Services page lists the main cancellation terms.

A refundable float fund is held from the first month's rent for emergency repairs or strata-related payments. The standard amount is $500 for strata condos and townhouses, and $1000 for houses or duplexes.

Non-resident tax collection for CRA and NR4 reporting can be handled for an additional fee. Optional NR6 application assistance may also be available for an additional fee.

EasyRent Real Estate Services Ltd. provides the licensed structure, trust account process, office support, and professional framework for rental property management.

Please provide the property address or area, property type, current rental status, whether it is furnished or unfurnished, expected timing, and whether you need tenant placement or full property management. Full management already includes tenant placement.